When it comes to finding a business communication solution that will meet your team’s needs, there are many options out there. Whether you need to make an online conference call or hold a meeting in your office, there is a solution that will help you make the transition. Today, there are many modernized options for every type of communication.
Abcsgy Meeting
If you are looking for a business communication solution that can connect your team and keep them updated with the latest happenings, look no further than Abcsgy Meeting. This powerful cloud-based solution is easy to install on your PC or Mac, and even better, it can be accessed from your smartphone. You’ll need an email address and an account, as well as your Google or Facebook credentials, to sign in and start your meeting.
Using the software is easy, and the whiteboard and screen sharing functions allow you and your team to collaborate effectively. The audio and video quality are also high, and the program is compatible with various operating systems.
Zoom
If you’re looking for an effective business communication solution, Zoom is a great choice. Zoom allows you to communicate with team members across the globe. No matter if your customer is in another part of the world or your equipment technician is in a different part of the country, you can make sure everyone gets the message.
Zoom is profitable from subscription fees and hardware sales, but it also has other revenue streams. It invests in startups and sells ancillary services. Moreover, it offers dedicated plans for different industries and customer segments. For example, the company offers a free basic plan, but customers can pay a one-time fee to access the advanced features.
Google Meet
Google Meet allows users to conduct video conference calls and share documents. It is free to use and works on any device and operating system. To get started, you need to create an event in your Google Calendar, then invite your contacts. Once you’ve done this, send them the conference link via email. Guests can join securely or dial in using a phone number. If you’re using Google Meet on your mobile device, keep in mind that it will take longer to send text and files.
Meet is an enterprise-grade video-conferencing solution that’s built on Google’s secure global network. It uses built-in security, encryption in transit, and anti-abuse measures to keep your data secure.
Managed telephony
Managed telephony services are an excellent way to improve communication and boost workplace productivity while maintaining the reliability of traditional copper wire phone systems. These services provide advanced functionality and standard features like call routing and conference calling. VoIP business phone services allow users to initiate calls directly from websites or CRMs. Furthermore, they enable users to make calls from mobile devices and can be integrated with the company’s IT system.
Businesses should consider call recording as an effective way to understand what customers expect and improve their customer service. Incorrect responses from customer service agents can leave a bad impression and make customers turn away from a company. This is why it is crucial for customer service agents to be properly trained. Moreover, agents should be able to transfer calls easily to the appropriate person or department. Cloud telephony solutions are a great solution for this.
OpenPhone
OpenPhone is a budget-friendly business phone solution. It is designed for 21st-century small businesses. The easy-to-use interface lets employees text customers and chat with colleagues. You can also use OpenPhone to automate processes and track call data.
OpenPhone combines SMS and voice messaging, and features a shared inbox across multiple phones. It allows you to differentiate between personal and work calls, and it helps you maintain a work-life balance. It also includes team calling features that keep call responses more organized. And if you want to communicate with customers and prospects using SMS, OpenPhone allows you to send text messages, GIFs, videos, and more! Plus, OpenPhone is compatible with 3,000+ apps via Zapier.
Vidyard
The Vidyard business communication solution makes it easy for sales teams to create engaging videos and monitor their effectiveness. The company uses a multi-channel cadence to track video usage and pushes video analytics into contact records in CRM. It also lets managers track team performance with pre-built reports. The Vidyard Team Performance Dashboard provides managers with actionable insights on video adoption and helps foster a data-driven sales organization.
Vidyard’s Enterprise tier is designed specifically for companies that use video throughout their workflow. It doesn’t work for businesses that don’t use CRM, but is a great option for organizations that want to track video content. The network cabling solution also has a knowledge base where clients can access information and ask questions.
