Home » Why does it say my printer is offline when it is on?

Why does it say my printer is offline when it is on?

by Nathan Zachary
hp printer showing offline

Now and then, when you’re ready to print a document, you click “Print” and then select the printer you prefer; however, there is no action. Follow these easy steps to restore your printer’s status changed from offline printer to printer online.

An everyday scenario. You check the printer menu and realize that you are faced with the “Printer offline” message. You can easily get your printer online by performing a few simple steps.

Sometimes, when printing. The computer or device thinks the printer is offline. However, the printer is on and ready to print.

Sometimes it’s as easy as a cable that isn’t properly connected or simply a mistake caused by a paper jam.

But a printer that shows a ” hp printer showing offline ” error may be due to issues with your printer or software driver. It could be due to the condition of your printer or if you’ve or don’t have updates.

The offline and online printer for troubleshooting is compatible with all printers, including Brother, Canon, Epson, HP, and plenty more.

How do I have my printer offline appear as online?

Each step should be followed to ensure you aren’t missing anything to repair your printer’s offline status online.

Physical Print and Cable Checks

Make sure all ends of your USB cable are for a secure connection. If your printer is connected to the network ensure that you Ethernet cable is properly placed

The printer is wireless, test your internet connection or verify that it’s linked to the router.

You’re connected with a cable, make sure you connect the cable at the end of the cable to connect multiple printer ports or sockets of your device.

Try another cable to confirm that the cable itself causes no issue. If you’re connected to an internet connection or wireless device, the simplest test would be to connect the cable to your computer or device to confirm that your printer is functioning. The issue could be due to the network connection.

How do you set the printer in the setting of “Online” Manually

Click the Start icon located on the left side of your screen. Select Control Panel and then Devices and Printers.

Right-click on the printer and choose “See What’s printed.”

Then, from the screen that opens, select “Printer” in the bar menu that is at the top.

Choose “Use Printing online” from the drop-down menu.

Stop All Print Jobs In the Process

On the “See What’s Printing” menu, select the right button to “Cancel” any printing jobs currently running.

After removing the print jobs, Choose “Use the Printer Online” and “Use Printer Online.

If any printing issues persist, you should restart your printer and your PC.

Removing and Installing Your Printer

Right-click on the printer in Devices and Printers and select “Remove device.”

Add the printer once more by clicking the Add a Printer option under Devices and Printers.

How to remove Printer Packages and Drivers

Be sure to use Windows as an administrator or log in as one.

Enter CMD into the bar of search.

In the command prompt, include spaces for the Print Server Properties window.

Then, remove the Driver and Package from the printer that is in question.

Now you can add your printer by selecting Add a printer From Devices and Printers.

Your printer should be online and allowing you to print.

If it is not, there could be a problem with the printer’s electronic interface. The next step is to call the printer’s manufacturer or a printer tech.

Check the cost of fixing a printer error. In some instances, buying an entirely new printer might be cheaper than paying the repair and maintenance costs.

Another option is to restore your printer. Follow these steps:

To try to connect your printer to work. Visit “Settings,” after which click “Printers.” Right-click the printer and choose “Use Printer Online.”

Examine the printer to determine whether there are print jobs to clear and delete them. Double-click on the selected printer.

Visit “Printer Menu” and select “Cancel All Documents.”

In the event of a jam in the printer or other issue that could cause the printer to display an error and shut down.

Try printing again to bring the printer up again. Print a test page and check if the problem is fixed.

Locate the printer, switch on “printer off,” and then switch off the machine.

Verify whether your printer has a jam that could cause an error.

Verify all wireless and network connections to ensure that the connections are functioning. Restart the device or computer.

If this does not work, it is necessary to install the drivers again.

To install the driver, visit “Settings,” after which click “Printers” and choose the printer.

Right-click the printer and select “Properties.”

Under “General” and “Details,” search for the driver icon. Select it, then select the driver once more.

It is also possible to install the driver on the printer’s website.

Reinstall your printer. Under “Printers” within the “Settings” menu, back and select the printer.

You can remove your printer’s name from the list. Then restore it using the “Add Printer “Add Printer” wizard.

Download the latest driver for your printer on the site of the printer’s manufacturer.

If none of this works, then try these easy steps:

Choose “Start,” then select the “Devices and Printers” folder. You can also type “Devices as well as Printers” in the search bar. You can also type “Printers” to access the menu of settings.

Right-click the icon to open your printer. It could be labeled by the device’s name or printer’s name. Check your device if you’re unsure. Select the “See What’s printing” option.

You can also click the printer left-click and choose “Manage Device.”

Click on the “Printer” menu within the pop-up window and then uncheck “Use Print Offline.” All items that are in the print queue for the printer will print.

Don’t forget to save 10% on printer-compatible ink purchases when you shop online! Our loyal customers receive the best prices on printing ink. They make us among the best on the internet!

Also Read: How to bypass hp printer cartridge error

Related Posts

Techcrams logo file

TechCrams is an online webpage that provides business news, tech, telecom, digital marketing, auto news, and website reviews around World.

Contact us: info@techcrams.com

@2022 – TechCrams. All Right Reserved. Designed by Techager Team