When using QuickBooks, users may have challenges in using the application, such as QuickBooks crashing or closing unexpectedly. This problem appears with and without an error message at times. The QuickBooks crashing issue causes users to panic since they don’t understand why it’s happening or how to fix it. If you are a QuickBooks user who is experiencing this problem, stay reading to learn how to solve it using a few simple solutions.
If you are unable to grasp the procedures and require assistance in fixing the problem, please call us at 1-888-704-1357 for urgent support from our technical experts.
QuickBooks immediately opens and then closes: What causes this to happen?
The following are possible causes of QuickBooks crashing:
- QuickBooks is being hampered by an anti-virus or a third-party programme.
- The QBWUSER.ini file has been damaged.
- The QuickBooks crashing error occurs when the company file you are attempting to access is damaged.
- The QuickBooks application is incompatible with your system.
- QuickBooks installation is either incorrect or incomplete.
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Procedures to the QuickBooks Keeps Crashing Problem
If your QuickBooks unexpectedly closes, use the solutions listed below –
Procedure 1: Disable the anti-virus software.
If you are using a third-party app or an anti-virus application, disable it from your computer’s Control Panel to prevent it from interfering with QuickBooks. Try accessing QuickBooks once more to see if the crashes has ceased.
Procedure 2: Renaming the ECML and.ini files
Renaming your QBWUSER.ini and data entitlement files will resolve the issues.
- Right-click on the.ini file on the C disc to open it.
- Choose Rename and add.
- OLD append the file name at the end.
- Rename the entitlementdatastore.ecml file as well.
- Restart the machine and launch QuickBooks to determine if the crashing issue has been resolved.
Procedure 3: Rename the .ND and .TLG files.
If your QuickBooks fails when you try to open a company file, there could be a problem with the network data or transaction log files.
- Locate the files with the.ND and.TLG extensions in the QuickBooks corporate file directory.
- To modify the file names, right-click on them and select Rename.
- Rename them with the suffix.OLD and save the modifications.
- Reopen the company file to determine if the problem has been resolved.
Procedure 4: Use QuickBooks File Doctor
To repair your QuickBooks programme, launch the file doctor from the QuickBooks Tool Hub. Browse for the company file by selecting Company File Issues from the tools hub. Start the repair process, then restart QuickBooks and try to access the company file again.
Conclusion
The strategies provided above will assist you in properly resolving the QuickBooks keeps crashing issue. If the issue persists, you may require deeper troubleshooting. Contact our support team at 1-888-704-1357 for assistance in resolving the issue.
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