Home » How to mend QuickBooks Error Code 15215?

How to mend QuickBooks Error Code 15215?

by Nathan Zachary

When the QuickBooks Desktop program is unable to validate the digital signature, QuickBooks Error Code 15215 appears. This technical snag can be the result of some background software interfering with payroll update downloads. The server may be limited as a result of this QuickBooks error, and access requests might not be granted. To know more about the error, including the various methods to fix QuickBooks error 15215, go through the full length of this article.


What incites QuickBooks Payroll Error Code 15215?

  • QuickBooks installation files could be damaged.
  • Damaged or corrupted QuickBooks files.
  • Virus and malware attacks damaged your payroll files.
  • Internet Explorer settings might be misconfigured.
  • The QuickBooks update procedure might be hampered by a background-running program.

Effective Ways to Resolve QuickBooks Error Code 15215

Perform the steps given by United Logo Designs in the methods below to fix QuickBooks Error code 15215.

Method 1: Restarting the PC

Restarting your computer forces other programs to shut down. Any one of these programs could be hindering QuickBooks Desktop Payroll’s functionality, therefore, resulting in QuickBooks Error Code 15215.

Method 2: Launching QuickBooks as an Administrator

When you log in as an administrator to the QuickBooks desktop, the QuickBooks program is given full access to all resources. The steps are as follows:

  • Shut down QuickBooks Desktop if it’s open.
  • Right-click the QuickBooks Desktop icon on the desktop and select “Run as administrator.”
  • After that, select “Yes” from the window that pops up on the screen.
  • Then, open QuickBooks and double-check the existence of error code 15215.

Method 3: Configuring Internet settings

  • Start off the process by shutting down QuickBooks Desktop.
  • Open Internet Explorer, select “Tools,” then “Internet settings,” and finally select “Advanced”
  • Go to “settings” and select the options to Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2.
  • Check that ‘Use TLS 1.0’ is enabled.
  • Also, check if the following options are unchecked: Use TLS 1.1, and Use TLS 1.2
  • Close the window by clicking ‘OK.’
  • Also, close Internet Explorer.
  • Finally, you can restart the system and launch QuickBooks Desktop software. Retry downloading the updates to see if QuickBooks Error Code 15215 still exists.

Method 4: Switch to Selective Startup

To restart your system in the selective startup mode, follow the instructions below.

  • Shut off the QuickBooks Desktop program first.
  • Press “Win + R” to open the dialogue box for running programs.
  • Input “MSConfig” and press “Enter.”
  • A window for the System Configuration Utility will show up.
  • Make sure “Selective Startup” and “Load Startup” are not checked.
  • To save the changes, select “OK.”
  • Restart your computer, then restart QuickBooks.
  • Restart the program for system configuration after downloading the update.
  • Next, select “Normal Startup” and click “OK.”
  • Restart the computer to see if Error 15215 was fixed.

Method 5: Change the settings of the Windows Firewall

Configuring the Windows Firewall service is a simple approach to avoid troubleshooting Error Code 15215. It is a simple process that calls for the following actions from you:

  • Find “Control Panel” in the “Start” menu and launch it.
  • Select “Windows Security.”
  • ‘Afterward, ‘Firewall & Network Protection’ should be chosen.
  • Next, select “Advanced Settings.”
  • Click on “Inbound Rules” in the menu.
  • Additionally, choose “New Rule.”
  • Click on “Rule Type.”
  • Thereafter, click on “Port.”
  • Select “Specific Local Ports” from the radio buttons.
  • Make sure to space out the “Local Ports.”
  • Next, select “Next.”
  • After that, click “Allow the Connection.”
  • Click “Next.”
  • Choose a “Network Type.”
  • Check all of the settings before switching from one network to another.
  • Next, click “Next.”
  • Give your new rule a name.
  • Click “Finish.”


Hopefully, you should be able to fix QuickBooks Error code 15215 by now. For additional assistance on any technical issue, you can reach us at 1 800 761 1787 and get your QuickBooks queries sorted out in no time.

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