How Do You Diagnose HP Printer Issues?
META DESCRIPTION – Utilities like the HP Print and Scan Doctor enable the users to diagnose and fix many printer issues. It ensures that you are connected to the printer.
HP printers are a favourite of many people. However, users commonly encounter problems with establishing a firm connection between their printing devices and computers. Moreover, there are some problems that are specific to the manufacturer. To resolve them, you can use diagnostic tools like HP Print and Scan Doctor. It is a free utility that allows you to efficiently tackle a majority of scanning and printing problems. The utility can be made used for diagnosing by Windows 10 and Windows XP users. In this article, you’ll find how to diagnose HP printer problems using this tool.
What Does Print and Scan Doctor Utility Check?
You can diagnose a variety of issues when you install HP Print and Scan Doctor. Here are some items that it checks.
The tool ensures that you have connected your printer firmly via a USB cable and that it is linked to a network.
Checks drivers
It ensures that the drivers are not damaged or obsolete.
Device status
The Print and Scan Doctor from HP carries checks to make sure that printing errors do not arise.
Device manager
The tool examines for problems in the device manager.
Port match
The utility inspects the port settings and prevents any system conflicts with your printer.
Print queue
This tool also clears the print queue.
Diagnosing HP Printer Issues
To start diagnosing issues with your HP printer, you must ensure that your printer is online. Here is how you can discover the different issues.
- The ‘Network‘ option in the program is where you can view advanced information regarding your network. From here, you can turn off the Firewall if it’s causing the error.
- When your printer shows in the list, tap ‘Next.’ The utility will start detecting if your printer is the default one. If it’s not, it will provide you with the option to make it default.
- To diagnose and resolve issues, tap ‘Fix scanning‘ or ‘Fix printing.’
- The utility will start to evaluate the printer and your computer to determine the problems that are hindering the printer from doing its job. On finding the problems, it will list out all of them.
- If everything’s fine, you’ll see some green checkmarks and the ‘Print a test page‘ option.
- The utility also has additional support options. You can use them if you still face problems with printing.
The Process to Download and Install the Print and Scan Doctor from HP
To download this tool, just go over to the official website of HP. You will find a download link for this tool. Then follow these points.
- Run the HPPSdr.exe file after it downloads.
- The Print and Scan Doctor will open.
- Tap ‘Start‘ and select your printing device.
- Ensure that there are no connection issues.
- Based on the problem, tap either ‘Fix scanning‘ or ‘Fix printing.’
- You’ll find the results of the test displayed on your desktop.
Final Thoughts
Clearly, the HP Print and Scan Doctor is a handy tool to install numerous printer problems. So whenever you face any technical issues with your device, download and use the utility. To learn more about it, connect with HP printer technical support services.
